All your chats

in one place

Key Features

Instant and stable communication with clients through messengers with adaptation for business and CRM​Sample text. Click to select the text box. Click again or double click to start editing the text.

The most popular communication methods

Connecting several popular instant messengers at once: WhatsApp and Telegram.

Instant contact with the client 

Ability to write to a client first. Initiate dialogues with a clients in messengers, show that prompt communication is possible with you in the most convenient format. 

Workflow through messengers

Business management from chat. The trigger launches the desired automation rule for a commercial phrase or customer segment.

Collective and group communications

Any employee can connect to the dialogue, transfer the client through the chain to colleagues, write hidden (visible only to colleagues) messages. The leader can control the dialogues.

Always online

Acceptance of applications and appeals at any time: with excessive workload of employees, after hours, on weekends. The clients' appeal will be recorded, an automated business process will be launched, automation rules and bots will answer on standard questions, send prices or links to the information requested by clients, the client will not leave to look for competitors.

Document flow through instant messengers

Business cards, presentations, price lists, accounting and business documents are sent via fast communication channels and saved in the client's phone gallery.

Implementation Packages

Quick basic connection of ChatApp service
Quick start Implementation of 1 channel to any CRM
  • Registration of an account owner
  • Connection of one channel in 2-days test period
  • Employees registration. Provision of access rights to channels.
  • Setup of general tags: not developed, in progress, ready
  • Demonstration in ChatApp WEB
Technical support – consulting
Online solution of issues related with the use of ChatApp service

Registration of an account owner
Connection of one channel in 2-days test period
Employees registration. Provision of access rights to channels.
Setup of general tags: not developed, in progress, ready
Demonstration in ChatApp WEB

Technical support – administration
Service administration in the form of subscription services.
  • Online testing of channels by request
  • Troubleshooting:
  •  Lock out or ban in messengers
  • Revised or out of date business processes
  • Changed or out of date forms of documents sent via messengers
  • Connection of hired (discharged) employees, changes in business processes.
  • Online solution of any issues related with the use of ChatApp service
  • Provision of stable and continuous work of an integration
  • Maximum 10 hours of work included
Implementation of ChatApp in Bitrix24
Turnkey, full setup and training.
  • Authorization of all messengers and setup of connectors in Bitrix24.
  • Setup of open lineSetup of open line
  • Work schedule
  • Work evaluation
  • Addition of responsibles to an open line
  • Setup of dialog tags, transfer of sales funnel stages to dialog tags..
  • Setup of access rights to CRM
  • Setup of access rights to a channel.
  • Filling out auto-responses
  • Setting up the 1st business process.
  • Employees training for two hoursHow to write first to the client
  • How to work with chats and to switch dialogs between employees,
  • History of communication with client
  • Setting of tasks from the chat, etc.
Implementation of ChatApp in amoCRM
Turnkey implementation of ChatApp to amoCRM, full setup, training how to use the service.
  • Authorization of all messengers and setup of ChatApp application in amoCRM.
  • Chats setupAutoanswers
  • Work schedule
  • Work evaluation
  • Addition of responsibles to online
  • Setup of dialog tags, transfer of sales funnel stages to dialog tags.
  • Setup of access rights to amoCRM
  • Setup of access rights to a channel
  • Employees training for two hoursHow to write first to the client
  • How to work with chats and to switch dialogs between employees,
  • History of communication with client
  • Setting of tasks from the chat, etc.
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